SMB Marketing Blog

The days when all you needed for online marketing was a nice website have long passed.  In order to be effectively represented online, you’ll need effective campaigns on several critical platforms.  The platforms vary depending on the type of business you are in, but for those of you still finding your footing; here is a short checklist of platforms you should consider.

Stable Content

• Website: Since its 2010, you should have professional website.  If you don’t have one, get on it.
• Bonus Points Wikipedia Entry: Businesses haven’t fully embraced Wikipedia but it is the authority for information reference.  Having a Wikipedia entry will become increasingly important for online credibility and exposure.

Regularly Updated Content

• Blog: A critical platform for establishing credibility with the online community and search engines.  If your organization doesn’t have a blog, you are missing out on establishing yourself as an online authority in your industry.
• Bonus Points Periodical Press Releases: Press Releases still have their place online, particularly when pushed out with a service like PRWeb.com.  It can do more than just a blog posting or website update as it pushes to many channels, allowing for more exposure and credibility.

Social Networking

• Twitter/Facebook Fan Page: Twitter and Facebook are the kings of social networking and an increasingly important platform to promote dialog between companies and the online community.
• Bonus Points LinkedIn/Foursquare: LinkedIn and Foursquare aren’t for everyone, but depending on the kind of business you do, these maybe valuable platforms to reach potential customers.

Video Media

• YouTube: YouTube continues to be a predominately an entertainment focused community, but its reach is undeniable.  If you have how-to videos, or a business presentation, they are good candidates for YouTube.
• Bonus Points Webinar: Webinars are a great way to interact with customers and the community.  Webinars add great value for any customer base.

Search Engine Marketing

• Google AdWords: This isn’t a must but for those of you who are just starting out, or struggling in competitive markets, pay-per-click campaigns with Google can get you that exposure when you need it.
• Bonus Points Pay-per-click on Facebook/LinkedIn/Yahoo/Bing: Although Google is the most recognized player; pretty much every major platform (Facebook, LinkedIn, Yahoo, Bing, etc) has a similar version of the pay-per-click program.  They may present a less competitive and more targeted environment to push marketing efforts.

Depending on your business and goals, the platforms mentioned may not be critical.  Also keep in mind that just because you are represented on these platforms doesn’t necessarily mean you are being represented well on each platform.  However, how to assess your effectiveness on the various online platforms is the topic for another post.

Do you have other platforms that are critical to your business’s online marketing strategy that you feel should be on this list?  Please share it with us in the comments.

For most small businesses, and a surprising number of medium sized businesses, marketing is a family secret kept in the attic.  Ask them about what they do marketing wise and eyes go downcast, a foot reaches out to kick a pebble, they look up a little ashamed and say; “we really don’t do any.”

Often I dig a little deeper and find out they are doing marketing, they’re paying $500 a month to the old search engine, the king that has recently died, the Yellow Pages (calling your company AAA-Plumbing was the old way to get Search Engine Optimized).

Here’s a piece of advice that I make no money on (so hopefully you can trust it more).  Take that $500 worth of spray and pray (you pay your $500 and you take what you gets, pray there’s ROI), and spend it with Google, the new king, for a Pay-Per-Click (PPC) adwords campaign.  With PPC you pay only if someone reads your ad and clicks on it to visit your site.  This is a first in the history of marketing and I’ll be so bold as to say that never in the history of capitalism has the bar been so low, so easy, and so cheap to do real and effective marketing.

And the best part? You can tell Google where you want the ads to run geographically, you can even tell Google when to run the ads, and you can tell Google where to direct visitors who have clicked on it (so you can have an extra special message or offer on hand to greet them).  Wait, there’s an even better part, research has shown that you’ll get about as many free click throughs from adwords as the ones you pay for; seems people like to cut and paste the web page address they find in ads into a new window.

Of course the ton of leads a properly set up adwords campaign produces can be a problem in itself for small companies with sales infrastructures developed for only a few new leads a week.   That being said, there are Marketing tools out there that can handle this wonderful problem and work with your existing process to manage the influx of new leads.